PRIVACY POLICY

Last updated: June 2026

The Body Mind Co / VitHelp ("we", "us", "our") is committed to protecting your privacy and handling your personal information in accordance with applicable Australian privacy laws.

This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website, subscribe to our newsletter, purchase products, download resources, or otherwise interact with our services.

Information We Collect

We may collect personal information including:

• Name
• Email address
• Billing information
• Information provided through contact forms
• Information provided when subscribing to newsletters
• Information provided when purchasing products or courses

We may also collect non-identifiable information such as:

• Browser type
• Device information
• Website usage data
• Pages visited
• Referral sources
• Cookies and analytics data

How We Collect Information

Information may be collected when you:

• Visit our website
• Subscribe to our newsletter
• Download free resources
• Purchase a course or digital product
• Contact us via forms or email
• Participate in surveys or promotions

How We Use Your Information

We may use your information to:

• Provide requested resources and services
• Deliver newsletters and updates
• Process purchases and payments
• Respond to enquiries
• Improve our website and content
• Monitor website performance and user engagement
• Comply with legal obligations

Email Marketing

If you subscribe to our newsletter or download a resource, we may send you emails containing:

• Educational content
• Psychology resources
• Podcast updates
• New products or services
• Promotional offers

You may unsubscribe at any time using the unsubscribe link included in our emails.

Third-Party Service Providers

We may use trusted third-party providers to operate our website and services, including:

• Squarespace
• Mailchimp
• Stripe
• Teachable
• Google Analytics
• Social media platforms

These providers may collect, store, or process information in accordance with their own privacy policies.

Cookies and Analytics

Our website may use cookies and analytics technologies to improve user experience and understand website usage.

You may choose to disable cookies through your browser settings, although some website functionality may be affected.

Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Access and Correction

You may request access to personal information we hold about you or request correction of inaccurate information by contacting us.

Children's Privacy

Our website is intended for parents, caregivers, and adults. We do not knowingly collect personal information from children without parental involvement or consent.

External Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Contact

If you have questions regarding this Privacy Policy, please contact us via the contact information provided on this website.